Terms of service

Le Grip – Terms of Service

Last Updated: 10/08/2025

1. Overview

This website is operated by Le Grip (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more accurate or timely sources.

5. Products & Sizing

Our primary products are grip socks designed for athletic, casual, and lifestyle use.

  • Sizing: Size charts are provided to help you choose the right fit, but we cannot guarantee a perfect fit for every foot shape.

  • Hygiene Policy: For hygiene and safety reasons, socks that have been worn, tried on, or removed from their original packaging cannot be returned unless they are faulty or defective upon arrival.

  • Colours: We make every effort to display colours accurately, but differences in device screens may cause variations.

6. Prices and Payment

All prices are listed in GBP (£) by default and may be displayed in other currencies for convenience. Your payment provider may apply conversion rates and fees.

7. Shipping & Delivery

We ship from the United Kingdom to countries worldwide. Shipping times vary depending on destination and shipping method chosen at checkout.

  • International Orders: Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Delays: We are not responsible for delays caused by customs processing, carrier issues, or events beyond our control.

8. Returns & Refunds

Our Refund Policy forms part of these Terms. In summary:

  • Faulty or damaged items will be replaced or refunded according to UK consumer law.

  • Due to hygiene reasons, non-faulty socks cannot be returned or exchanged if opened or worn.

  • You must notify us within 14 days of delivery if you wish to return an eligible item.

9. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

10. Intellectual Property

All content, product designs, trademarks, and logos are the property of Le Grip or our licensors. You may not use them without written permission.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any international, UK, or local regulations

  • To infringe on intellectual property rights

  • To upload malicious code or viruses

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Le Grip, our directors, employees, or service providers be liable for any injury, loss, or damages arising from your use of our products or services, except where required by law.

14. Indemnification

You agree to indemnify and hold harmless Le Grip from any claim arising from your breach of these Terms or your violation of any law or third-party rights.

15. Governing Law

These Terms and any disputes shall be governed by the laws of England and Wales.

16. Contact Information

Questions about these Terms should be sent to:
Email: hello@legrip.co.uk